Terms & Conditions
1. General provisions
1.1. In the MMCOMP shop we have a wide range of laptops, desktops, laptop accessories (batteries, power supplies, memory, disks, matrices), monitors and software. In addition, we run a professional IT equipment service. We offer you everything you need!
At www.mmcomp.pl, we are all users of IT equipment and deal with it on a daily basis, so if you have any doubts about which equipment to choose, do not hesitate to contact us. We will be happy to help you put together the kit that best suits your needs. The quickest way to contact us is by email: firstname.lastname@example.org or tel: +48 531 49 49.
1.2. The online store operating at: www.mmcomp.pl under the business name: MM CORP Sp. z o.o., address: Grochowska 45, 04-186 Warsaw, NIP: 113-290-89-61, Regon: 364295157, entry in the register of economic activities with the number 0000614968, e-mail: email@example.com, tel. +48 531 49 49 49, entered in the Central Register of Economic Activities kept by the Minister of Economy (www.firma.gov.pl).
1.3. These regulations specify the rules for placing orders and entering into and termination of sales agreements relating to products offered through the online shop at: www.mmcomp.pl hereinafter referred to as: www.mmcomp.pl - Internet computer shop, as well as the rules for the performance of these agreements, rights and obligations of the shop www.mmcomp.pl and the Customer and the rules for the complaint procedure and personal data protection.
1.4. Customers can access at any time get free these Regulations on the website www.mmcomp.pl or make a printout.
1.5. Agreements concluded via the online store www.mmcomp.pl are concluded in the Polish language.
1.6. All announcements, advertisements, price lists and other information posted on www.mmcomp.pl website do not constitute an offer within the meaning of the Civil Code, but an invitation to conclude a contract (Article 71 of the Civil Code)..
1.7. www.mmcomp.pl declares that it provides products free of defects. In the event of finding any defect in the product, the buyer has the right to make a complaint referred to in paragraph 5 of these Regulations.
1.8. We respond to emails on a regular basis, but there are random situations that we do not always have influence on. DON'T STRESS, contact us by phone and we will definitely reach a consensus.
1.9. The online store www.mmcomp.pl is not responsible for the inability to process the order for reasons beyond its control. If it is not possible to complete the order, the employee of the Online Store www. mmcomp.pl will immediately inform the Customer..
2. Contract conclusion / contract execution
2.1. The computer store www.mmcomp.pl accepts orders via the website at www.mmcomp.pl.
2.2. Orders can be placed 24 hours a day, 7 days a week.
2.3. Placing an order should be understood as choosing the type and number of products available at www.mmcomp.pl, clicking the add to cart icon, filling out the order form, choosing the payment and delivery method, and then approving the order and payment.
2.4. Part of the procedure for each order is to read these Regulations and accept them, which the Customer confirms by checking the appropriate box during registration in the store www.mmcomp.pl. Lack of acceptance of these Regulations during the user registration procedure prevents the use of the option of purchasing goods via the online store www.mmcomp.pl
2.5. The person placing the order is obliged to fill in the data required in the order form available on the www.mmcomp.pl website in full and in accordance with the facts, and in particular to provide his name and address. Providing incomplete, false or incorrect data may make it difficult or even impossible to process the order. Please enter a valid phone number, which will facilitate contact in case of any problems with the order.
2.6. After placing a correctly completed order, the customer will receive a reply from an employee of the online shop www.mmcomp.pl confirming acceptance of the order. The buyer agrees to confirm the order by email. At that moment, in accordance with the provisions of the Civil Code, a sales contract is concluded, which binds both parties.
2.7. The content of the contract is the order confirmed by an employee of www.mmcomp.pl and these Regulations.
2.8. The delivery time is from 24 hours to 30 business days from the date of the order.
3. Prices and payment methods
3.1. The prices of products presented on the website of the www.mmcomp.pl store are gross prices (i.e. they contain components such as customs duties and taxes, including VAT) and are expressed in Polish zlotys.
3.2. The prices of goods on the website do not include delivery costs. The cost of delivery depends on the delivery method chosen during the order placement and is visible before the order finalization.
3.3. The total cost of the order, including the price of the product and the cost of delivery, is visible at the summary of the order.
3.4. The binding and final price is the product price given on the website www.mmcomp.pl at the time of order placement by the Customer.
3.5. Rozliczenia transakcji kartą kredytową i e-przelewem przeprowadzane są za pośrednictwem Przelewy24
3.6. Płatność za zamówiony towar może być wykonana w formach dostępnych w trakcie realizacji zamówienia przed jego finalizacją, formy płatności mogą być zależne od wybranej formy dostawy.
3.7. W przypadku płatności przelewem prosimy o nie przesyłanie należności za zamówiony sprzęt, do momentu potwierdzenia jego dostępności. W tytule przelewu proszę wpisać tylko i wyłącznie nr zamówienia.
3.8. Płatności za zamówione produkty Kupujący powinien dokonać w ciągu 7 dni kalendarzowych od momentu złożenia zamówienia lub poinformować www.mmcomp.pl o innym terminie zapłaty. Po 7 dniach i braku kontaktu ze strony Kupującego zamówienie zostanie anulowane.
3.9. Na wszystkie zamówione towary w sklepie internetowym www.mmcomp.pl wystawiane są paragony fiskalne lub faktury VAT.
4.1. The ordered products are delivered in Poland after the payment is credited to the account, via the courier company UPS, Poczta Polska or InPost, according to the Customer's choice when placing the order.
4.2. The ordered goods are delivered - depending on the Customer's choice - directly to the Customer's address indicated in the order form or collected in person at the company's headquarters at: MMCOMP, ul. Grochowska 45, 04-186 Warsaw.
4.3. If an order is placed for several products, the cost of delivery is calculated for one product, depending on the chosen form of delivery, in accordance with the regulations of Poczta Polska and the courier company UPS and InPost. Shipments of non-standard sizes and weight may be an exception. The buyer will be notified of this situation by www.mmcomp.pl by e-mail or phone and the individual shipping cost of the order will be calculated.
4.4. When receiving the package, the Customer should, if possible, check the package and the product in the presence of the supplier for any damage. It is advisable that in the event of damage to the parcel or goods, the Customer refuses to collect the parcel, if possible, and confirms the condition of the parcel in the presence of the courier, which will significantly facilitate the settlement of claims.
4.5. For safety reasons, we only send laptops, desktops and monitors by courier, in very well-packed parcels.
4.6. The delivery time is 24 hours to 30 days from the day the order was placed by the customer.
4.7. The store www.mmcomp.pl also carries out shipments of orders abroad. The cost of such shipment is determined individually, depending on the size of the package and the place of delivery, and ranges from 1 to 30 days from the day the order is placed by the customer.
4.8. Parcels are sent only on business days. On public holidays, i.e. Saturday, Sunday and holidays, we do not send orders. If you want to collect it on Saturday, please contact us in advance.
4.9. The store www.mmcomp.pl asks for information about the secure delivery of the package on the day of receiving, it will be a signal for us that the order has been completed.
5. Consumer complaints / Warranty
5.1. Consumers can submit complaints about products purchased at www.mmcomp.pl in accordance with the provisions of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
Complaints should be submitted via e-mail (firstname.lastname@example.org) or in writing to the following address: MMCORP, Grochowska 45, 04-186 Warsaw.
5.2. www.mmcomp.pl is liable to the Customer who is a consumer if the consumer’s article at the time of its release was inconsistent with the contract. However, www.mmcomp.pl is not responsible for the non-compliance of consumer goods with the contract, when the buyer at the time of concluding the contract knew or, judging reasonably, should have known.
5.3. In the event of non-compliance of the goods with the contract, the Customer may request that the goods be brought into conformity with the contract by free repair or replacement with a new one. However, if repair or replacement is impossible or requires excessive costs, or if the seller fails to comply with such a request in a timely manner or if the repair or replacement would expose the buyer to significant inconvenience, he has the right to demand an appropriate price reduction or withdraw from the contract; he cannot withdraw from the contract if the incompatibility of the consumer good with the contract is incompatible.
5.4. The complaint should contain the Customer's data provided at registration, order number, information on the type of defects found, the Customer's request and confirmation of the purchase of the product subject to compliant in the store www.mmcomp.pl
5.5. The claimed product should be delivered to the following address: MMCORP, Grochowska 45, 04-186 Warsaw, or in person to the registered office of the company referred to in point 4.2. Regulations. .
5.6. The store www.mmcomp.pl will respond to customer complaints within 14 days.
If the Customer's complaint is accepted, www.mmcomp.pl will repair or replace the advertised product for a full-fledged one or if the replacement is not possible, it will lower its price or return the Customer the amount due for the product subject to compliant immediately, not later than within 14 days from the date of consideration of the complaint.
5.7. In the case of a complaint submitted by an entity that is not a consumer, the provisions of the Civil Code, in particular on warranty for defects, shall apply.
5.8. The warranty is granted by the seller, for the time and principles specified in product description or sales document.
5.9. Disabling complaints
If during the purchase the customer is informed about the defect of the goods, there is no possibility of complaint. Goods that are on sale due to a defect cannot generally be returned.
6. Withdrawal from the contract / return of the goods>
6.1. According to the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended), a purchaser who has concluded a distance contract through the online store www.mmcomp.pl, may withdraw from this contract within 14 calendar days, without giving a reason and without incurring costs, except for the costs indicated below. To meet the deadline, it is enough to send a statement (e.g. Annex 2 to the Act on consumer rights) via e-mail (email@example.com ) or in writing to the following address: MMCORP, Grochowska 45, 04-186 Warsaw, before its expiry. The deadline to withdraw from the contract begins for the contract under which www.mmcomp.pl issues the Product, being obliged to transfer its ownership - from taking possession of the Product by the consumer or a third party indicated by him other than the carrier, and in the case of a contract, which includes many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part.
6.2. www.mmcomp.pl is obliged to immediately send the buyer on a durable medium confirmation of receipt of a statement of withdrawal from the contract submitted in the manner referred to above.
In the event of withdrawal from a distance contract, the contract is considered void. The parties are obliged to return mutual benefits on time and in the manner described below. If the consumer made a statement of withdrawal from the contract before www.mmcomp.pl accepted his offer, the offer ceases to be binding.
6.3. www.mmcomp.pl is obliged to immediately, not later than within 14 calendar days from the date of receiving buyer's statement of withdrawal from the contract, return to the buyer all payments made by him, including the costs of delivery of the Product (with the exception of additional costs resulting from the chosen by the Customer delivery method other than the cheapest ordinary delivery method available in the Online Store www.mmcomp.pl).
If www.mmcomp.pl has not offered to collect the Product from the buyer itself, it may withhold reimbursement of payments received from the buyer until the Product is received back or the buyer provides proof of sending it back, depending on which event occurs first.
The buyer is obliged to immediately, not later than within 14 calendar days from the day on which he withdrawn from the contract, return the Product to www.mmcomp.pl or hand it over to a person authorized by www.mmcomp.pl to receive, unless www.mmcomp.pl offered to collect the Product himself. To meet the deadline, it is sufficient to return the Product before its expiry.
If the buyer has made any prepayments, they shall be subject to statutory interest from the date of prepayment.
6.4. www.mmcomp.pl makes a refund using the same method of payment that the buyer used, unless the consumer has expressly agreed to a different method of return which does not incur any costs for him.
Returns should be made to the address: MMCORP, Grochowska 45, 04-186 Warsaw, or personally to the registered office of the company referred to in point 4.2. Regulations.
Returns sent on delivery will not be received from the courier.
6.5. www.mmcomp.pl is obliged to immediately, no later than within 14 calendar days from the date of receipt of the buyer's statement of withdrawal from the contract, return to the buyer all payments made by him, including the costs of delivery of the Product.
If the buyer has chosen a method of delivery of the Product other than the cheapest regular delivery method available in the online store www.mmcomp.pl, the Seller is not obliged to refund the additional costs incurred by the buyer.
The consumer bears the direct cost of returning the Product, unless the store www.mmcomp.pl has agreed to pay them.
The consumer also bears the cost of returning the products if, due to their nature, these products cannot be returned by ordinary mail.
In the case of a Product which is a service, the performance of which - at the express request of the buyer - began before the deadline to withdraw from the contract, the buyer who exercises the right to withdraw from the contract after making such a request is obliged to pay for the services fulfilled until the withdrawal from the contract. The amount of the payment is calculated in proportion to the scope of the service rendered, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.
6.6. The Buyer is responsible for a decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
Returned goods should be unchanged, unless a change was necessary in the ordinary course of business. In particular, the Customer should return the goods in the condition in which they were released (subject to the exception provided for in the preceding sentence), and with the product return all received additions, freebies, instructions for use, proof of purchase, warranty, etc.
6.7. The buyer is obliged to properly secure the returned goods to prevent any damage in transit.
6.8. The right to withdraw from a distance contract is not entitled to the consumer in the cases provided for in art. 38 above Acts, and in particular in accordance to contracts:
1.for providing the services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the start of the service that after the performance of the service by the Seller he will lose the right to withdraw from the contract;
2.in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control, and which may occur before the deadline to withdraw from the contract;
3.in which the subject of the service is a non-prefabricated product, manufactured according to the consumer's specifications or serving to satisfy his individual needs;
4. in which the subject of the service is a Product that deteriorates quickly or has a short shelf life;
5.in which the subject of the service is the Product delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery;
6.in which the subject of the service are Products that after delivery, due to their nature, are inseparably connected with other items;
7.in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the Sales Agreement, and whose delivery may take place only after 30 days and whose value depends on fluctuations in the market over which the Seller has no control;
8. in which the consumer expressly demanded the Seller to visit him for urgent repair or maintenance; if the Seller provides additional services other than those demanded by the consumer or provides Products other than spare parts necessary for the performance of repair or maintenance, the right of withdrawal is entitled to the consumer in respect of additional services or Products;
9.in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
10.delivering newspapers, periodicals or magazines, with the exception of subscription contracts;
11.concluded by means of a public auction;
12.providing accommodation services other than for residential purposes, the carriage of goods, car rental, gastronomy, leisure services, entertainment, sports or cultural events, if the contract indicates the day or period of service provision;
13.providing digital content that is not saved on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline to withdraw from the contract and after informing him by the Seller about the loss of the right to withdraw from the contract.
7. Personal data protection
7.1.The store www.mmcomp.pl declares to protect the personal data of its customers in accordance with the Act of August 29, 1997. on the protection of personal data (consolidated text: Journal of Laws of 2002, No. 101, item 926).
7.2. Providing personal data by the customer is voluntary, however, the lack of consent to the processing of personal data for the purposes of placing and completing the order prevents placing orders in the online store www.mmcomp.pl
7.3. The Customer confirms consent to the processing of personal data by selecting the appropriate option during the registration procedure in the store www.mmcomp.pl
7.4. Personal data provided by the Customer are collected, processed and used only for the purpose of processing and settling orders, and - if the Customer agrees in the manner specified in the previous point - to inform about products, promotions, discounts and giveaways offered by www.mmcomp.pl.
7.5. The buyer may at any resign from receiving commercial information from www.mmcomp.pl by sending his resignation to firstname.lastname@example.org
7.6. The administrator of clients' personal data is MMCORP, Grochowska 45, 04-186 Warsaw, NIP: 1132908961 , with the registered office at: MMCORP, Grochowska 45, 04-186 Warsaw.
7.7. Customers have the right to request supplementing, updating, rectifying personal data, temporary or permanent suspension of their processing or deletion.
7.8. The company www.mmcomp.pl cares about the security of personal data provided by the Customer and puts a great effort to ensure that these data are particularly protected and secured against access by unauthorized people.
8. Functionality of digital content
8.1. Digital content is sold according to the terms of these Terms and Conditions.
8.2. Digital content should be understood as data produced and delivered in digital form (e.g. activation keys) as well as digital content delivered on a material carrier (e.g. CD, DVD, etc.).
8.3. In contracts for the provision of digital content, MM CORP Sp. z o.o. acts exclusively as a distributor. MM CORP Sp. z o.o. is not the licensor of the distributed digital content and the licence agreement is concluded between the licensor and the Client who is the final recipient of the distributed digital content.
8.4. The conclusion of a licence agreement between the licensor and the Customer is made by the acceptance of the licence agreement during the installation of the digital content by the Customer, or in the absence of the requirement to accept the licence agreement - on the basis of the provisions of the Act of February 4, 1994 on copyright and related rights (Journal of Laws 2006 No. 90, item 631 as amended).
8.5. In the case of digital content delivered on a tangible medium, MM CORP Sp. z o.o. is exclusively liable for defects of the medium. MM CORP Sp. z o.o. is not responsible for defects in the digital content, in particular for defects in the software provided, etc. The licensor is responsible for defects in distributed digital content.
8.6. In the case of digital content supplied on an intangible medium, MM CORP Sp. z o.o. is responsible only for defects related to the functioning of the medium. MM CORP Sp. z o.o. is not responsible for defects in distributed digital content. The licensor is responsible for defects in the distributed digital content.
8.7. The performance of the contract for the provision of digital content that is not recorded on a tangible medium shall take place, with the consent of the Customer who is a consumer, before the expiry of the deadline for withdrawal from the contract referred to in Article 27 of the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014, item 827).
8.8. Where the Customer, who is a consumer, agrees to the commencement of performance before the expiry of the deadline for withdrawal from the contract, pursuant to Article 38 (13) of the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014, item 827), the Customer shall not be entitled to withdraw from such contract.
8.9. Pursuant to Article 38(9) of the Consumer Rights Act of 30 May 2014 (Journal of Laws 2014, item 827), a Customer who is a consumer shall not have the right to withdraw from a contract concluded remotely in which the object of performance is sound or visual recordings or computer programmes delivered in sealed packaging, if the packaging has been opened after delivery.
9. Final provisions
9.1. In matters not covered by these Regulations, the provisions of the Civil Code and the provisions of special acts, including the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended), the Act of 29 August 1997 shall apply on the protection of personal data (Journal of Laws of 2002, No. 133, item 926, as amended) and the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204).
9.2. These regulations may be amended, in particular if it is necessary to adapt it to the changes in the provisions of generally applicable law. The amendment to the regulations becomes effective on the date indicated by www.mmcomp.pl, not less than 14 days from the moment the new Regulations are available on the website http://www.maromacomputers.pl/regulamin-pm-1.html. . The amendment to the Regulations does not affect the rights acquired by customers. Orders placed by customers are carried out in accordance with the provisions of the Regulations in force on the day they were made.
9.3. In the event of a dispute, the client has the right to contact the Consumer Ombudsman, the Court of Arbitration or common courts.
These Regulations apply from December 25, 2014.
Information on exercising the right of withdrawal
Model instructions on withdrawal from the contract
The right to withdraw from the contract
You have the right to withdraw from this contract within 14 days without giving any reason.
The deadline to withdraw from the contract expires after 14 days from: [1 *]
To exercise your right of withdrawal, you must inform us [2*] of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or email).
You can use the model withdrawal form (Annex 2 to the Act on consumer rights), but it is not obligatory.
To meet the deadline to withdraw from the contract, you only need to send information regarding the exercise of your right to withdraw from the contract before the deadline of doing so.
Effects of withdrawal from the contract
In the event of withdrawal from this contract, we will refund you all payments received from you, including the costs of delivery (except for additional costs arising from your chosen delivery method other than the cheapest usual delivery method offered by us), immediately, and in any case not later than 14 days from the day on which we were informed about your decision to exercise the right to withdraw from this contract. The refund of payments will be made using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any case you will not incur any fees in connection with this refund. We may withhold reimbursement until we receive the item or until we receive proof of sending it back, whichever occurs first.
Please send or give us the item to the address: MMCORP, ul. Grochowska 45, 04-186 Warsaw, immediately, and in any case not later than 14 days from the day on which you informed us about withdrawal from this contract. The deadline is met if you send back the item before the 14-day deadline.
You will have to bear the direct cost of returning the item. If the item cannot be returned by ordinary mail, you will have to bear the direct cost of returning the item. The amount of these costs is estimated at a maximum of approximately 100 PLN.
If, in the case of contracts concluded outside the business premises, the item, due to its nature, cannot normally be sent back by post, and it was delivered to the consumer's place of residence at the time of conclusion of the delivery contract, we will do it at our expense. You are only responsible for reducing the value of the item resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the item.
If you have requested the provision of services before the deadline to withdraw from the contract, you will pay us an amount proportional to the extent of the services you have completed until you have informed us of your withdrawal from this contract.
[1*] Please enter one of the fragments of the text listed below, in quotation marks:
in the case of contracts for the provision of services or contracts for the supply of water, gas or electricity, where they are not supplied in a limited volume or in a fixed quantity, the supply of heat energy or the supply of digital content that is not provided on a tangible medium : "Conclusion of the contract.";
in the case of a contract requiring the transfer of property (e.g. a sales contract, delivery contract or work contract being a movable item): "in which you came into possession of the item or in which a third party other than the carrier and indicated by you came into possession of the item. ";
in the case of a contract requiring the transfer of ownership of many items that are delivered separately: "in which you came into possession of the last item or in which a third party other than the carrier and indicated by you came into possession of the last item.";
in the case of a contract requiring the transfer of ownership of items supplied in lots or parts: "in which you came into possession of the last lot or part or in which a third party other than the carrier and indicated by you came into possession of the last lot or part.";
in the case of contracts for the regular delivery of goods for a fixed period: "in which you came into possession of the first of the things or in which a third party other than the carrier and indicated by you came into possession of the first of the things."
[2*]Please enter your name, complete postal address and, if available, your telephone number, fax number and e-mail address.
Annex No. 2
Model withdrawal form
(this form should be completed and returned only if you wish to withdraw from the contract)
– Addressee: MMCORP., address: Grochowska 45, 04-186 Warsaw, NIP: 1132908961, email: email@example.com, tel. +48 790 200 738.
- I / We (*) hereby inform / inform (*) about my / our withdrawal from the sales contract:
following items (*)
contracts for the delivery of the following items (*)
contract for a specific task consisting in the performance of the following items (*) / for the provision of the following service (*))
- Date of conclusion of the contract (*) / receipt (*)
- Name of consumer (s)
Address of consumer (s)
- Signature of consumer (s) (only if the form is sent on paper)
(*) Delete where not applicable.